Hospitality businesses run on tight margins, high transaction volumes, and a workforce that changes from week to week. Traditional accounting firms often struggle to keep pace with the operational tempo — reconciling EPOS systems, managing complex split-rate VAT, and administering TRONC arrangements requires genuine sector knowledge, not a generalist approach. At Page Ivy, we’ve built our hospitality accounting around how these businesses actually operate, not how a textbook says they should.
Payroll is one of the biggest pain points we solve. Shift-based rotas, zero-hours contracts, varying hourly rates across different roles, and the correct tax and NIC treatment of tips and service charges under a TRONC scheme — all of this needs to be right every pay period, without exception. We manage the full payroll function for our hospitality clients, from RTI submissions to year-end P60s, and administer TRONC distributions compliantly so your team is paid fairly and your business stays on the right side of HMRC.
Margin visibility is the other area where we make a material difference. We produce monthly management accounts that break down your cost of goods sold by category — food, soft drinks, alcohol, accommodation — and cross-reference against your sales mix so you can see clearly where your margin is made and where it’s being eroded. Combined with EPOS integration that eliminates the daily reconciliation burden, you get a genuine real-time view of business performance rather than a historical snapshot that arrives too late to act on.